AIGEN Status

Products

aiFace

Operational
100.00% uptime over the last 7 days

aiNLP

Operational
100.00% uptime over the last 7 days Service hours: Mon–Sun 08:00–18:30

aiScript

Operational
100.00% uptime over the last 7 days

ID Card

Operational
100.00% uptime over the last 7 days
Legend

Product status reflects published incident updates. Yellow means degraded performance, orange means partial outage, and red means an outage affecting the whole product.

  • Operational
  • Degraded performance

Incident history

Degraded API performance Resolved
Affected: aiFace 21 Oct 10:25 – 21 Oct 13:58, lasted 3h 33m
  1. Resolved
    API performance has returned to normal. We have applied a fix to prevent a recurrence.
  2. Identified
    The cause has been identified and we are moving the affected traffic to a separate path.
  3. Investigating
    Some API requests are taking longer than usual or timing out. We are investigating.

Full timeline: Degraded API performance